
Should Hotels Switch to Refillable Dispensers? What Guests Expect in 2025
, by Camilo Sosa, 5 min reading time

, by Camilo Sosa, 5 min reading time
Hotels in the USA are rapidly rethinking their approach to in-room amenities.

Image: Oxford Signature refillable shampoo, body wash and conditioner bottles installed on the Classic Single Liquid Soap Dispenser bracket, made from sturdy black ABS polymer.
For years, small travel-size bottles were the standard, but in most cases, guests used only a small portion of what was inside. Once opened, these bottles cannot be reused — creating unnecessary plastic and product waste.
With new state regulations restricting single-use plastics, plus growing guest expectations around sustainability, many properties are evaluating whether travel-size toiletries still make sense.

Image: Close-up view of the Infuse City travel-size hotel toiletries collection, ideal for guest bathrooms in hotels and short-term rentals.
Travel-size toiletries continue to be popular among:
Short-term rentals
Boutique properties
Small hotels and condos
Hosts who prefer a luxury “gift-style” presentation
These operators appreciate the control over cost per stay (often under $2) and the simplicity of placing items once per booking. STRs especially benefit from reduced restocking compared to hotels, where housekeeping typically replaces amenities daily.
However, for medium and large hotels, rising waste, higher occupancy, and new compliance rules make single-use amenities harder to justify. Many properties now explore bath amenities for hotels that offer long-term consistency and sustainability.
Refillable systems — including pump bottles and wall-mounted units — help hotels solve several operational and environmental challenges. Their adoption continues to grow because they provide:
1. Significant Waste Reduction: Only the product guests actually use is consumed. No more partially used bottles filling trash bins.
2. Lower Cost per Occupied Room: Purchasing bulk gallons or concentrates reduces cost and simplifies ordering.
3. Less Daily Work for Housekeeping: A 500 ml bottle typically lasts several days or even weeks depending on room occupancy. Housekeepers simply check levels instead of replacing multiple items.
This efficiency is one of the main reasons many properties transition to hotel shampoo dispenser setups.
4. Stronger Compliance With State Regulations: California, New York, Illinois, and Washington are phasing out single-use toiletries — and more states are preparing similar rules.
5. A Modern, Premium Look: Well-designed systems feel intentional and high-end, which guests increasingly appreciate.
6. Better Inventory Control: Fewer SKUs, more predictable usage, and reduced storage requirements.
Many managers worry about drilling through tile or marble. Modern systems offer flexibility, including:
High-bond 3M VHB™ double-sided tape
Optional screws for permanent installation
This allows hotels to choose the method that best fits their rooms. For secure walls, many choose the wall mounted shampoo dispenser that offer both tape and screw options.

Image: Black single soap and shampoo dispenser bracket for 500 ml refillable bottles, featuring a locking key to ensure a secure, tamper-resistant system for hotel bathrooms.
Hotels need systems that stay clean, secure, and easy to maintain. Effective dispenser setups ensure:
Guests cannot open or tamper with bottles
Only housekeeping can unlock and refill them
Product remains uncontaminated
Fill levels can be checked at a glance
Lockable wall units and tamper-resistant pumps make this possible. Many properties pair these brackets with refillable pump bottles to improve safety and efficiency.
Guests today welcome eco-friendly practices — as long as the system looks clean and well-maintained. A coordinated set of refillable bottles often feels more modern and premium than a mix of different travel-size items.
This trend is also recognized by top guest amenities suppliers, as properties aim for consistent guest experiences.
The transition from travel-size toiletries to refillable systems is no longer just a sustainability trend — it’s becoming the operational standard across the USA. Hotels that adopt secure, hygienic, and modern dispenser systems benefit from lower costs, reduced waste, and a guest experience that feels more intentional and premium. For mid- to large-scale properties, refillables are quickly proving to be the more practical long-term solution.
For properties evaluating their long-term program, exploring high-quality hotel supplies is a practical first step toward building a more efficient, compliant, and guest-friendly amenities strategy.

Image: Oxford Signature pre-filled pump bottles arranged on a tray in a hotel bathroom, offering a premium and reusable alternative to traditional toiletries
Not entirely. Travel-size amenities still work well for STRs, boutique hotels, and luxury hosts who value presentation. However, for larger hotels, upcoming state regulations and operational pressures are driving a strong shift toward refillable systems.
Yes. Bulk gallons and concentrates reduce cost per occupied room, and housekeeping spends far less time replacing items. Over a full year, the savings can be substantial — especially for hotels with high occupancy.
Modern systems solve past concerns. Lockable brackets, tamper-resistant pumps, and clear bottles prevent guest interference while making product levels easy to check. This keeps products clean and secure at all times.
Not necessarily. Many brackets now include industrial 3M VHB™ tape that bonds strongly without drilling. Hotels can choose between adhesive or screws depending on their wall material and renovation preferences.
Absolutely — as long as the installation looks clean and professional. Guests increasingly value environmentally responsible choices.